Privacy Policy

Last updated: April 8, 2026

1. Introduction

Welcome to Maktabi (“we,” “our,” or “us”). Maktabi is a platform that connects users with business spaces (offices, clinics, warehouses, and more), coworking spaces, and startup opportunities in Egypt. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at maktabi.app and our mobile applications (collectively, the “Service”).

2. Information We Collect

Personal Information

When you create an account or use our Service, we may collect:

  • Name and email address
  • Phone number
  • Password (stored securely using encryption)
  • Profile information you choose to provide

Property & Business Information

If you list a property or submit a startup, we collect:

  • Property details (address, size, price, images, amenities)
  • Startup information (name, description, funding goals, sector)
  • Managed property request details

Usage Information

We automatically collect:

  • IP address and browser/device information
  • Pages visited and interaction data
  • Lead tracking data (e.g., WhatsApp button clicks)
  • Push notification device tokens (for sending notifications)
  • Error and crash reports (via Sentry) for improving app stability

3. How We Use Your Information

We use your information to:

  • Provide and maintain our Service
  • Create and manage your account
  • Display property listings and startup profiles
  • Process property management requests
  • Facilitate communication between landlords and potential renters
  • Send important updates about your account or listings
  • Improve and optimize our Service
  • Prevent fraud and ensure security

4. Information Sharing

We do not sell your personal information. We may share information with:

  • Other users: Your property listings and startup profiles are publicly visible
  • Service providers: Third-party services that help us operate (e.g., hosting, image storage)
  • Legal requirements: When required by law or to protect our rights

5. Third-Party Services

Our Service uses the following third-party services:

  • Google OAuth: For optional sign-in functionality
  • Apple Sign-In: For optional sign-in functionality on iOS devices
  • Vercel Blob: For image hosting and management
  • Google Maps: For property location display
  • WhatsApp: For direct communication with property owners
  • Paymob: For secure payment processing (property listings, bookings)
  • Sentry: For error tracking and crash reporting to improve app stability
  • Expo Push Notifications: For delivering push notifications to mobile devices

Each of these services has its own privacy policy governing the use of your data.

6. Data Security

We implement appropriate security measures to protect your personal information, including encryption of passwords, secure HTTPS connections, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access your personal data through your account settings
  • Update or correct your information
  • Delete your account and associated data
  • Opt out of non-essential communications

To exercise these rights, contact us at the email below.

8. Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and improve your experience. These are essential for the Service to function properly.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: